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Faturahat
- I didn't receive my phone bill!
- It was delivered too late!
- I received it after the final payment date!
- I can't pay the bill at any bank!
- Those banks don't have a branch around here!
- Some banks charge for wire transfer!
- There are long queues at the cashier's desk!
There is a service to end al these... faturahat means "a convenient billing information and payment hotline"
Call Koç.net Helpdesk number: 0216 556 10 10.
Press 3 for Faturahat. Enter your user code (10 digits) and unique password (4 digits)
- For the Amount of the Bill and Final Payment Date, press 1
- To pay a bill, press 2
- To Update Credit Card Details, press 3
- To change your password, press 4
- To speak to a Customer Representative, press 0
- To listen the options again, press 9
